Client Lifecycle Management

Why Financial Institutions need Client Lifecycle Management digital solutions?

• To adapt quickly and to increase the speed of change delivery.
• To improve the customer experience and the customer advocacy.
• To streamline and automate client onboarding and KYC processes.
• To reduce and optimise the cost-to-comply

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Client Onboarding

The Client Onboarding module supports the account opening process which includes dynamic questionnaires, list of documents to be uploaded, and parameters which must be set for risk rating.

Best-in-class client experience for video identification, document verification, face matching and advanced digital signature.

KYC Review

The KYC Review module enables your organisation to automatically and seamlessly support the review of Client Profiles. Periodic and event-driven reviews are triggered via a set of pre-defined criteria or via alert messaging from the back-end systems or transaction monitoring tools.

KYC review processes are customisable using our workflow engine.

Key Features

• Manage all KYC Data through a centralised platform (On-premise & SaaS).
• Streamline your compliance processes using workflow engine.
• Automatic AML Risk Evaluations.
• Flexible Risk Assessment Engine.
• Mitigation Action Monitoring.
• Whitelabel Client portal with Video Conference embedded.
• Help you Onboard Legal Entities & Individuals.
• Liveness Detection & Peer-to-Peer Video technology.
• Verify the authenticity of identity documents.
• Automatically extract information from identification documents (OCR).
• Biometric Authentication through Face Matching.
• AML Screening- PEP, Sanctions and Watch Lists (connectors to several proprietary databases with a single API).
• Instant access to company data from 100 commercial registers worldwide.
• Rest API driven solution.
• Onboarding of a new customer in just 45 Seconds.